AI-powered SMS · Setup in 10 minutes · Works 24/7
Never miss another booking —
your AI handles it all over text.
Wexly books appointments, follows up with customers, manages your schedule, and gets you paid — automatically via SMS, 24/7.
From $79/mo · 14-day free trial · No contracts
14-day free trial · No contracts · Takes 10 minutes to set up
Works for salons, barbers, med spas, trainers, and any service business
500+
businesses trust Wexly
24/7
never misses a text
10 min
average setup time
$79
starting monthly price
Missed call → instant text reply
·
Books appointments automatically
·
Collects deposits via Stripe
·
40% of bookings happen after hours
·
Responds in seconds, 24/7
RestaurantsDental officesHair salonsAuto repairBarbershopsLaw firmsMed spasPersonal trainersChiropractorsTattoo studiosNail salonsConsultantsYoga studios
RestaurantsDental officesHair salonsAuto repairBarbershopsLaw firmsMed spasPersonal trainersChiropractorsTattoo studiosNail salonsConsultantsYoga studios
What actually happens
This is the difference
Wexly makes.
❌ Before Wexly
📵 Missed calls turn into missed bookings
😤 Staff stuck answering the same questions all day
🌙 After-hours texts go unanswered until morning
📉 No-shows and cancellations with no recovery
✅ With Wexly
⚡ Every missed call gets an instant text reply
📅 Customers book themselves — automatically
🌙 40% of bookings happen after hours — all captured
💰 Cancellations trigger automatic recovery texts
See it in action
This is exactly what your
customers experience.
No apps. No forms. Just a text. Pick a business below and try it yourself — same AI your customers will talk to, live right now.
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💬Natural conversationBooks appointments, checks staff availability, captures special requests automatically
-
👥Staff-aware schedulingAssigns the right team member, blocks their calendar, prevents double-booking
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📝Appointment notesCaptures preferences, sensitivities, and special requests — saved to every booking
-
📱You stay in controlPause the bot, jump into conversations, or text commands to manage your day hands-free
Try:
The math is simple
This pays for itself
in the first week.
Your front desk spends 2+ hours a day answering "what time do you have available?" — over and over. That's your best employee doing your most repetitive task, for $18/hr.
Wexly handles all of it for $79/month. And it never misses a message. Ever.
40-60 booking calls per week
Average small business — Wexly handles all of them automatically
$2,500+/mo in reclaimed labor
At $18/hr avg front desk wage — Wexly starts at $79/mo
40% of bookings come after hours
When nobody's there to answer — Wexly never sleeps
❌ Without Wexly
📞 Phone rings during a busy appointment
😤 Customer left on hold or goes to voicemail
🌙 After-hours request goes unanswered overnight
😞 Customer books somewhere else
✅ With Wexly
💬 Customer texts at any hour
⚡ Bot responds in seconds, books the appointment
🔔 You get an instant notification of the new booking
👩💼 Your staff stays focused on in-person customers
No hidden fees. No per-message costs. No add-ons.
Everything your front desk does —
automated.
No add-ons. No plugins. No per-feature pricing. Everything below is included.
Marketing campaigns
Beautiful emails,
built by AI.
Describe what you want to send — a promotion, announcement, or seasonal deal — and AI generates a fully designed branded email instantly. No templates. No design skills needed.
✨
AI writes and designs it
Type what you want to say — AI handles the design, layout, and copy
🎨
Matches your brand colors
Pick your brand color — every email uses it consistently for a coherent look
📱
CTA texts your bot directly
Every "Book now" button opens the customer's texting app pre-filled and ready to send
👥
Sends to your imported customer list
Import contacts from any platform — Acuity, Square, Vagaro, Google Contacts
What do you want to send?
Valentine's Day special — 20% off all services this weekend. Warm and romantic tone 💝
💝 Valentine's Special — 20% off...
✨ AI
Brand color — matches your logo
Missed call to text
Every missed call
becomes a booked appointment.
Customer calls and nobody picks up? Wexly texts them back within seconds automatically — turning a missed call into a conversation, and a conversation into a booking.
📞
Works with your existing number
Already have a business phone? Forward missed calls to Wexly — takes 2 minutes to set up
⚡
Texts back in seconds
Customer hangs up, bot immediately texts them — before they even call a competitor
🤖
AI takes it from there
Once they reply, the booking bot handles everything — same as if they texted first
🔧
Completely optional
Turn it on or off in your dashboard anytime — no obligation to use it
📵
Customer calls The Cut Studio
Line rings — no one picks up
2:14 PM
↓
💬
Wexly texts them back instantly
"Hi! Sorry we missed your call 📞 I'm Aria from The Cut Studio. I can help you book an appointment — just text back!"
2:14 PM
↓
Customer replies
Hi! I wanted to book a haircut for Saturday
Hey! We have 10am, 1pm or 3pm on Saturday — which works? 😊
1pm please!
Done! Haircut · Sat Apr 12 · 1:00 PM ✓ See you then! 🎉
⚡ Missed call → booked appointment in 3 minutes
Payments & deposits
Get paid before they
even walk in the door.
Connect Stripe once and Wexly handles deposits, invoicing, and tips automatically. Money goes straight to you — Wexly never touches it.
🔒
Deposit protection
No-shows become a thing of the past.
Set a deposit per service. When the bot confirms a booking it texts the customer a Stripe payment link. 4-hour window to pay — or the slot opens back up automatically.
✓ Bot sends deposit link instantly on booking
✓ 2-hour customer reminder if unpaid
✓ 3-hour owner alert — confirm or let it cancel
✓ Auto-cancels at 4 hours — slot reopens automatically
✓ Waive deposits per-customer for your regulars
🧾
Post-visit checkout
Invoice, tips, products — all in one tap.
After the service, build an invoice — services, retail products, discounts. Text it to the client. They tip privately on Stripe (10%, 15%, 20%, custom). No awkward asking.
✓ Add services, retail products, custom line items
✓ Tip options shown privately on Stripe checkout
✓ Apply flat dollar or percentage discounts
✓ Mark as cash paid with one click
✓ Full transaction history per client
Manage by text
Run your whole business
from your phone.
Text your own Wexly number from your personal cell and your AI assistant handles it. Block dates, check your schedule, reschedule clients — all without opening the dashboard.
🤒
Sick day? One text handles everything
Bot cancels all appointments, texts every client, and rebooks them automatically
🏖️
Going on vacation? Block the dates instantly
Tell it your dates and no bookings will come through during that time
📅
Check your schedule anytime
Ask what's booked today, tomorrow, or any date — get a clean summary instantly
How it works
Up and running
in under 10 minutes.
If you can use a phone, you can use Wexly. No tech skills. No complicated setup.
01
Customer texts your number
Wexly responds in seconds — books the appointment, assigns staff, and collects a deposit if needed. No app required for your customers. Just a text.
02
Wexly handles everything
Confirmations, reminders, follow-ups, rescheduling, cancellations — the bot manages the full conversation automatically. You get notified instantly when something needs your attention.
03
Booking confirmed. You get paid.
Appointment confirmed, deposit collected, reminder sent. You focus on your customers — Wexly makes sure they show up and come back.
⚡
Set up in minutes.
No tech skills needed.
If you can use a phone, you can use Wexly. We walk you through everything — most businesses are live within 10 minutes of signing up.
Start free trial — takes 10 minutes →Who it's for
Built for any business
that takes appointments.
If customers call or text to book time with you, Wexly handles it automatically.
Dental offices
Cleanings, checkups, follow-ups — fully automated
Hair & nail salons
Per-stylist scheduling, deposit protection, reminders, birthday messages
Restaurants
Reservations, party sizes, waitlists
Med spas & wellness
Treatments, packages, rebooking offers
Gyms & trainers
Sessions, classes, check-ins
Auto repair
Service scheduling, status updates
Consultants & law firms
Discovery calls, consultations, intake
Real estate
Showings, consultations, follow-ups
Multi-location businesses
One login, multiple locations — each with its own bot, number, and settings
Barbershops
Walk-ins, booked cuts, missed call recovery — never lose a customer
Yoga & fitness studios
Class bookings, package reminders, group announcements via SMS
Home services
Cleaning, landscaping, contractors — schedule, confirm, follow up automatically
Comparison
Why not just use
a chatbot or hire staff?
Wexly is purpose-built for SMS booking — not a generic chatbot bolted onto a website.
FAQ
Every question,
answered.
How does deposit protection work?
+
Connect your Stripe account once in Billing settings (free — takes 2 minutes). Then set a deposit amount per service in your Services settings — flat dollar or percentage. When the bot confirms a booking, it immediately texts the customer a Stripe payment link. They have 4 hours to pay. At 2 hours the bot sends them a reminder. At 3 hours you get a text asking if you want to manually confirm or let it cancel. At 4 hours unpaid it auto-cancels and the slot reopens. Once paid, the appointment is instantly confirmed and the customer is notified. You can waive the deposit for specific regulars from the Customers page with one click. You also choose your cancellation policy — non-refundable (default), transferable to a future booking, or refundable with a one-click refund button in your dashboard.
How does post-visit checkout and tipping work?
+
After a service, open Checkout in your dashboard, select the client, add services and any retail products, apply a discount if needed, and hit Send Invoice. The client gets a text with a Stripe payment link. On the checkout page they see the total and can choose a tip — 10%, 15%, 20%, or a custom amount. They decide privately on their phone so there's no awkward moment. When payment goes through (including the tip), you're notified and the transaction is logged. You can also mark as paid in cash with one click if they pay in person. No Stripe? You can still use a manual payment link (Venmo, PayPal, Cash App) as a fallback.
Can I sell retail products through Wexly?
+
Yes — add your retail products in Bot Settings → Products. Name, price, and set a stock quantity for each item. When you add a product to a post-visit invoice and the customer pays, the quantity automatically decrements. Set a low stock threshold and the bot texts you the moment you're running low. You can also restock by texting your own number — "added 10 Olaplex No.3" and the bot updates your inventory instantly. Great for beauty businesses, gyms, spas, or any business that sells physical products alongside services.
Can I send a text blast to a specific group of customers?
+
Yes — Pro plan includes SMS Groups. Create named groups (Elite Members, Morning Class, VIP Clients), add customers from your list, and send a targeted text blast to the whole group instantly. Perfect for Zoom meeting links, schedule changes, flash sales, or any announcement. You can also send from your phone: just text your Wexly number "Text my Elite group: Zoom call tonight at 7pm" and the bot handles it. Messages are personalized with each customer's name automatically.
Can I mark certain customers as VIPs?
+
Yes — in your Customers page, every customer has a VIP button. Mark them and the bot automatically greets them extra warmly the next time they text in: "Hey Sarah! Always so great to hear from you 😊 You're one of our favourites — what can I book for you?" You can also add a VIP note per customer to give the bot additional context about them.
Can I track where new customers are coming from?
+
Yes — enable Referral Tracking in your Automation settings. After a new customer's first booking, the bot casually asks "Quick question — did someone refer you to us, or how did you hear about us?" The answer gets saved in the appointment notes so you can see which customers are referring others and where your best leads are coming from.
Can customers let me know when they've arrived?
+
Yes — with Arrival Check-in enabled, when a customer texts "here", "arrived", or "I'm outside", you get an instant notification and the bot automatically replies letting them know someone will be right with them. Great for spas, medical offices, salons, and any business where you need to know when a client arrives. Enable it in Bot Settings → General.
What happens when a customer tries to cancel?
+
Wexly uses smart cancellation — before processing the cancel, the bot checks available slots and offers 1-2 alternatives first. "Before I cancel that — we have Thursday at 3pm open, would that work instead?" Most customers reschedule when given an easy option. Only if they confirm they want to cancel does the bot actually cancel. This alone recovers a significant number of bookings that would otherwise be lost.
Can I export intake forms to PDF?
+
Yes — on the Pro plan, every appointment has a 📄 button in your dashboard that downloads a clean PDF with the customer's name, contact info, service, appointment time, and all their intake responses. Perfect for medical offices, therapists, and law firms that need a physical record before appointments.
What happens when a customer calls and nobody answers?
+
With Missed Call to Text enabled, Wexly automatically texts the caller back within seconds — before they even think about calling somewhere else. The message introduces your AI assistant and invites them to text back. From there, the booking bot handles everything normally. This feature works whether you use your Wexly number as your main line or have an existing business number with call forwarding set up. It's completely optional and takes about 2 minutes to enable in your dashboard.
Can I manage my business by texting my own number?
+
Yes — this is one of our favorite features. Text your Wexly number from your personal cell and your AI assistant switches into owner mode. You can check your schedule, block dates, pause the bot, cancel appointments, or reschedule all your clients at once. If you text "I'm sick tomorrow, reschedule all my clients" the bot cancels every appointment, texts each customer individually, and rebooks them automatically as they reply. All from one text.
If I turn the bot off, can I still use it to manage my business?
+
Yes — and this is important. When you pause the bot, it goes silent for customers only. You can still text your Wexly number from your personal cell at any time to run owner commands — check your schedule, block dates, send a group message, mark no-shows, or alert customers you're running late. The bot never locks you out. Think of it as your always-on business assistant that just stops talking to customers when you tell it to.
Can the bot mention our current promotions or specials?
+
Yes — there's an "Active promotion" field in your bot settings. Type in your current deal (e.g. "20% off haircuts this week" or "Free consultation for new clients") and the bot will mention it naturally and early in every booking conversation. It's smart about it — it won't bring it up if someone is just cancelling or checking hours, but it will always mention it when a customer is asking about services or prices. When the promotion ends, just clear the field.
Does it actually sound human, or obviously like a bot?
+
Wexly uses Claude — Anthropic's most advanced AI — and sounds remarkably natural. It handles context, follows the conversation, and responds the way a real receptionist would. Most customers don't realize they're texting a bot. Try the demo above and see for yourself.
I'm a consultant — will the bot tell customers to come to a physical location?
+
No. During setup you choose your location type — physical, virtual, or mobile. If you're virtual, the bot knows never to mention an address or ask customers to come in. Instead it handles bookings online and includes your video link (Zoom, Google Meet, etc.) in every confirmation. If you're mobile and travel to customers, the bot asks for their address at the time of booking. The right context is baked into every conversation automatically.
What happens when a customer needs to speak to a real person?
+
Wexly automatically detects escalation triggers — "I need to speak to someone", "I have a complaint", "this is urgent", "I want a refund", and more. When it detects one, the bot sends the customer a message letting them know a team member will be in touch shortly, then goes silent. It flags the conversation as "Needs Immediate Attention" in your dashboard and sends you an alert via email AND text. You take over from there.
Can I jump in and take over a conversation?
+
Absolutely — that's what Manual Mode is for. From your dashboard, open any conversation and click "Take over". The bot immediately goes silent and you handle it personally. When you're done, hand it back to the bot with one click and it resumes automatically.
How does the bot learn about my business?
+
After you sign up, Wexly sends you a quick 7-question SMS interview. You answer via text in about 2 minutes — your business description, vibe, what makes you unique, location details, busy times, any restrictions, and common customer questions. Those answers go directly into the bot's knowledge base. Services, pricing, hours, and deposits are all set in your dashboard — the interview focuses on the personality and context only you know. You can re-run the interview anytime from Bot Settings.
I already use another booking system. Does Wexly replace it?
+
Yes — Wexly replaces your booking system, but the transition is seamless. We support direct imports from Google Calendar, Apple Calendar, Acuity, Square, Vagaro, Mindbody, Fresha, Calendly, and more. Your existing customers, appointments, and history come with you. Once imported, your bot already knows your customers by name before they even text for the first time. Most businesses are fully switched over in under 10 minutes and never look back — Wexly does everything your old system did, plus handles all the customer communication automatically.
What if I run a restaurant or consulting business — not a traditional service business?
+
Wexly works for any business that takes appointments. Restaurants set up "appointment types" like reservations by party size. Consultants set up discovery calls and strategy sessions. The bot handles the conversation naturally and books the right slot. If customers text to schedule time with you, Wexly handles it.
How do customers find my Wexly number?
+
Your dashboard includes everything you need: a QR code for your front door and register, a one-line embed code for your website ("Book via text" button), instructions for adding it to your Google Business listing, and pre-written social media captions. Most businesses see texts within the first 24 hours of sharing their number.
Will I get notified when someone books?
+
Yes — every time the bot books an appointment you get an email with the customer's name, phone, service, date and time. If you add your personal cell in settings, you also get an instant SMS notification. For urgent situations, the alert is marked separately so you see it immediately.
How long does setup take?
+
About 10 minutes total. Sign up, enter your business info, complete the payment, and follow the 10-step Get Started guide in your dashboard. The guide walks you through everything — setup interview, services, hours, QR code, website widget, and testing. Most people are live and sharing their number the same day.
What does each plan include?
+
Everything. A dedicated SMS number, unlimited AI conversations, full dashboard, reminders & confirmations, missed call to text, rebooking reminders, cancellation recovery, abandoned booking recovery, quote follow-ups, birthday messages, no-show recovery, running late alerts, waitlist management, review requests, email campaigns (2/month), SMS campaigns, customer import & management, AI email builder, manage by text (owner mode), named AI assistant, calendar import, QR code, website widget, manual mode, escalation alerts, deposit protection (connect your free Stripe account), post-visit checkout with tip collection, products catalog, per-customer deposit waivers, and multi-location support. No add-ons, no per-message fees, no hidden costs.
Does Wexly automatically try to rebook customers who cancel?
+
Yes — with Cancellation Recovery enabled, when a customer cancels the bot automatically follows up 24 hours later with a friendly message offering to rebook. And with Rebooking Reminders, the bot texts customers when it's time to come back based on the interval you set — whether that's 4 weeks, 6 weeks, or 6 months. Pro plan adds smart per-service intervals so a haircut reminder fires at 6 weeks while a dental cleaning fires at 6 months automatically.
Does Wexly send birthday messages to customers?
+
Yes — enable Birthday Messages in your automation settings and the bot asks customers for their birthday when they book. On their birthday every year, it automatically sends them a personal text — with an optional discount or offer if you want. Completely hands-off once it's set up. Customers love it and it drives loyalty and rebookings.
Can I use Wexly across multiple locations?
+
Yes — add locations from your dashboard under Bot Settings → Locations. Each location gets its own SMS number, bot, and settings. When you add a new location you can copy all your settings — hours, services, bot personality, automation — so you're not starting from scratch. Switch between locations from one login. Each additional location is billed at your current plan rate per location.
What if I'm running late? Can I notify my customers?
+
Yes — just text your Wexly number from your personal cell: "Running 15 minutes late." The bot automatically texts all your remaining customers for the day letting them know. You don't have to text each one individually. It's one of many things you can do through owner mode — check your schedule, block dates, pause the bot, reschedule all clients when you're sick — all by text.
What happens during the free trial?
+
Your card is saved securely but never charged during the 14-day trial. You get full access to everything — real SMS number, real AI conversations, full dashboard. If you cancel before day 14, you pay nothing. After day 14, billing starts at your chosen plan rate ($79, $149, or $199/mo). No fine print.
Can I cancel anytime?
+
Yes — no contracts, no cancellation fees. Cancel anytime from your dashboard in one click through Stripe's secure portal. If you cancel during your trial, you're not charged at all. If you cancel after, your bot stays active until the end of your current billing period.
What people say
500+ businesses
love Wexly.
★★★★★
"We were missing 15-20 calls a week. Wexly handles all of them now. We haven't missed a booking in 2 months."
★★★★★
"My customers actually prefer texting. The AI sounds so natural — half of them don't even know it's automated."
★★★★★
"Setup took 8 minutes. Paid for itself after the first week. I don't know how I ran my business without it."
★★★★★
"I imported all my clients from Vagaro and the bot already knew their names on their first text. My customers were blown away."
★★★★★
"The marketing campaigns are incredible. I described a Valentine's promo and AI built a beautiful email in 10 seconds. The SMS blast went out to 400 clients instantly."
★★★★★
"As a solo barber I can't answer texts while cutting hair. Wexly handles everything. My bookings went up 40% in the first month."
Pricing
Simple pricing.
No hidden fees.
Choose the plan that fits your business — upgrade anytime as you grow.
👉 Most businesses start with Standard — it automates bookings, follow-ups, and brings customers back automatically
Solo
"Never miss a booking again"
$79/mo
per location · cancel anytime · no contracts
- AI SMS booking bot — answers & books 24/7
- Appointment confirmations & reminders to customers
- Customer management & import
- Missed call → text back instantly
- QR code & website booking widget
- Manage your bot by text from your cell
- Basic booking notifications
- ✕ No follow-ups or marketing automation
14-day free trial · Card saved, not charged
Most popular
Standard
"Turn every client into repeat revenue"
$149/mo
per location · cancel anytime · no contracts
- Everything in Solo, plus:
- 📈 GET MORE BOOKINGS
- Rebooking reminders — bring clients back automatically
- Waitlist management
- Cancellation recovery
- Scheduled promotions
- Google review requests after visits
14-day free trial · Card saved, not charged
Pro
"Full automation for scaling businesses"
$199/mo
per location · cancel anytime · no contracts
- Everything in Standard
- Built for high-volume or multi-location businesses
- ⚡ Unlimited staff
- ⚡ AI email campaigns — unlimited sends
- ⚡ SMS campaigns — targeted text blasts
- ⚡ SMS groups & targeted broadcasts
- ⚡ Pre-qualification screening
- ⚡ Customer intake forms + PDF export
14-day free trial · Card saved, not charged
No contracts. Cancel anytime. Setup takes 10 minutes. Cancel before day 14 and you owe us nothing — no fine print.
Can I upgrade my plan later?
Yes — upgrade from Solo → Standard → Pro anytime from your dashboard with one click. You'll only pay the prorated difference.
Which plan do most businesses choose?
Most businesses go with Standard — it's the plan that actually brings clients back automatically with rebooking reminders, review requests, and cancellation recovery. Solo gets you started, Standard grows your revenue.
Free for new customers
Not sure where to start?
Book a free setup call.
20 minutes over Zoom and we'll get your bot fully configured — services, hours, greeting, automations, everything. Available to new customers in their first 7 days.
Loading available times...
A Zoom link will be emailed to you. Available for new customers in their first 7 days only.
Stop losing bookings.
Start automating your business.
Every missed message is a booking that went somewhere else. Wexly makes sure that never happens again.
Start free trial →Takes less than 10 minutes to get started
Solo $79/mo · Standard $149/mo · Pro $199/mo · No contracts · Cancel anytime